Scenario
The IT team at the headquarters has the right to configure Teams accounts and manage devices. When the IT team wants to configure devices and log in to accounts remotely without the branch being manned or needing much on-site help, Yealink Management Cloud Service can meet these requirements and allow the IT team to easily complete the configuration.
Introduction of Yealink Management Cloud Service
Yealink Management Cloud Service (YMCS) is a real-time, online, unified and graphical management platform provided by Yealink for enterprises to use Yealink devices. It can help enterprises to redirect, deploy, manage, analyze, monitor devices and so on.
Supported Version
Yealink Room Connect: 2.24.43.0 or later versions.
Topic includes:
· Add devices to YMCS
· Configure device accounts remotely
· Configure a custom theme image remotely
· Configure the Yealink Room Connect (YRC) client to support Remote Desktop and Remote Screenshot
Add Devices to YMCS
Make sure the devices are powered up and connected to the network. The Microsoft Teams room systems can be configured even out of the box.
You can add one single device or several devices at a time.
Add One Single Device to YMCS at a Time
1. Sign in to YMCS.
2. Go to Device Management > Room System.
3. Click Add Device.
4. Select the desired site and the corresponding device model.
5. Enter the MAC and Machine ID of the device.
6. Click OK.
Add Several Devices to YMCS at a Time
1. Sign in to YMCS.
2. Go to Device Management > Room System.
3. Click Import.
4. Click Download template.
Note: The file name extension must be .xls or .xlsx (Excel format), and the maximum number of imported data cannot exceed 5000.
5. Fill in the column with correct device information.
6. Upload the newly created data file from your local computer.
Then you can see the added devices from the device list.
Configure Device Accounts Remotely
Step 1 (1/3): Create an XML configuration file
Any text editor can be used to create a settings file. You can see the sample SkypeSettings.xml (required file name) configuration file and detailed explanations of all elements in the SkypeSettings file in Microsoft.
If a variable value is of the wrong type, elements are out of order, elements are unclosed, or another error is found, the XML file is badly formed. While processing a badly formed XML file, settings found up to the point where the error occurs are applied, then the rest of the file is ignored. Any unknown elements in the XML are ignored. If a parameter is omitted, it remains unchanged on the device. If a parameter value is invalid, its prior value remains unchanged.
To configure Teams device account, you need to fill in three necessary elements: SkypeSignInAddress, ExchangeAddress, and password. These parameters are the same ones used for the Skype for Business device account sign-in.
| Element | Usage |
| <SkypeSignInAddress> | The sign-in name for the console’s SfB or Teams device account. |
| <ExchangeAddress> | The sign-in name for the console’s Exchange device account. If the ExchangeAddress is omitted, the SkypeSignInAddress will not be reused automatically. |
| <Password> | The password parameter is the same password used for the Skype for Business device account sign-in. |
Step 2 (2/3): Add resources to YMCS
1. Sign in to YMCS.
2. Go to Resource Management.
3. Click Add Resource.
4. Select Room System and SkypeSettings.
5. Enter the resource name and site.
6. Upload the SkypeSettings.xml file from your local computer.
Step 3 (3/3): Update device resource
1. Sign in to YMCS.
2. Go to Room Management.
3. Select the device to be configured and click Update Resource File.
4. Select the resource you just uploaded and click OK. Then the device will reboot automatically.
After that, the device will successfully log in to the Skype for Business device account by creating the XML configuration file on YMCS.
Configure a Custom Theme Image Remotely
Step 1: Place the custom theme image
You need to place the custom theme image file in the directory below:
C:\Users\Skype\AppData\Local\Packages\Microsoft.SkypeRoomSystem_8wekyb3d8bbwe\LocalState
The image file should be exactly 3840 x 1080 pixels and must be one of the following file types: JPG, JPEG, PNG, and BMP.
The XML configuration file must be updated at device startup to recognize the theme image. Once the new XML file is processed and deleted, the theme graphic file is deleted from the directory.
Step 2: Create an XML configuration file
Enter the file name and extension in the <CustomThemeImageUrl> variable. Here we take wallpaper1.jpg as an example.
| Element | Usage |
| <CustomThemeImageUrl> | Input the file name and extension. |
Step 3: Add resources to YMCS
1. Sign in to YMCS.
2. Go to Resource Management.
3. Click Add Resource.
4. Select Room System and SkypeSettings.
5. Enter the resource name and site.
6. Upload the newly created SkypeSettings.xml file from your local computer.
Step 4: Update device resources
1. Sign in to YMCS.
2. Go to Room Management.
3. Select the device to be configured and click Update Resource File.
4. Select the resource you just uploaded and click OK. Then the device will reboot automatically.
After that, you can see the custom theme image on the screen.
Configure the Yealink Room Connect (YRC) client to support Remote Desktop and Remote Screenshot
Step 1 (1/2): Switch to YRC
Note: If you do not install Yealink Room Connect yet, please install it first.
1. Click Settings.
2. Enter the administrator password (default: sfb).
3. Click Windows Settings.
4. Enter the administrator password (default: sfb).
5. Open Yealink Room Connect.
Step 2 (1/2): Configure Remote Desktop and Remote Screenshot
Note: Please contact the Yealink technical support to apply for remote control permission.
1. Click Config DM Server.
2. Select the check boxes of Authorize Remote ScreenShot and Remote Desktop. Therefore, users can control MTR by Remote Desktop with YMCS.
3. Sign in to YMCS.
4. Go to Device Management > Room System.
5. Click the Diagnose icon.
6. Click Screen Capture to capture the device screen or click Remote Control to control the device remotely.
