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Captains Blog

Tips for Overcoming Barriers to a Smooth BYOD Program

Bring your own device (BYOD) is a concept that took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints in a company network. They […]
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Simple Setup Checklist for Microsoft Teams

Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of […]
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7 Apps That Can Help You Improve Customer Experience in 2023

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next day. Keeping […]
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The future for data management, hybrid-cloud, and more

Synology introduced an entirely redesigned DiskStation Manager (DSM) in the online event, 2021 AND BEYOND. DSM is the unified operating system powering Synology data management solutions, and version 7.0 brings new technologies for storage, backup, and hybrid cloud. “Unprecedented quantities of data have undergone processing, whether for data analytics, artificial intelligence, Internet of Things, telemedicine, or […]
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Data Privacy Day: one resolution for 2021

When it comes to keeping your personal information secure, don’t take anyone at their word — use encryption. Since the first Data Privacy Day back in 2007, online privacy threats have multiplied. On top of more traditional threats like phishing — which has been around since at least the early 1990s — users today face more sophisticated risks, including those linked […]
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Try these new tools to protect your IT this holiday

Work pressure and irregular staffing make holiday seasons the perfect occasion for threat actors. Besides direct attacks on your infrastructure, phishing and other scams targeting employees also take a flight in the weeks before Christmas. Routine maintenance becomes difficult with fewer hands to do the job. Add working from home to the mix, and it looks like you (sysadmin, […]
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What Are the Most Helpful VoIP Features for Small Businesses?

Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. This […]
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Checklist for Better Digital Offboarding of Employees

Digital footprints cover today’s modern workplace. Employees begin making these the moment they’re hired. They get a company email address and application logins. They may even update their LinkedIn page to connect to your company. When an employee leaves a company, there is a process that needs to happen. This is the process of “decoupling” […]
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